PolymarketSalesforce
Will Salesforce Q3 current RPO growth (CC) be between 16% and 17%?
Approx. volume: 3094 · Oct 31, 2026
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Salesforce · salesforce.com
Serviceblazer Recap: 5 Key Insights from Dreamforce 26
A Serviceblazer Community Group recap of Dreamforce '26 gathered three practitioners to discuss how Salesforce service work is changing. They described the…
Read digest →Salesforce · salesforce.com
Peak-Ready Precision: The October 2026 B2C Commerce Release
Salesforce’s October 2026 B2C Commerce release aims to speed peak-season retail work through automation and unified commerce. Merchants can enable Universal…
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PolymarketSalesforce
Will Salesforce Q3 current RPO growth (CC) be between 13% and 14%?
Approx. volume: 1457 · Oct 31, 2026
PolymarketSalesforce
Will Salesforce Q3 current RPO growth (CC) be between 16% and 17%?
Approx. volume: 2628 · Oct 29, 2026
PolymarketSalesforce
Will Salesforce Q3 current RPO growth (CC) be between 13% and 14%?
Approx. volume: 1457 · Oct 29, 2026
PolymarketSalesforce
Will Salesforce Q3 current RPO growth (CC) be between 16% and 17%?
Approx. volume: 2628 · Oct 28, 2026
PolymarketSalesforce
Will Salesforce Q3 current RPO growth (CC) be between 13% and 14%?
Approx. volume: 1457 · Oct 28, 2026
PolymarketSalesforce
Will Salesforce Q3 current RPO growth (CC) be between 16% and 17%?
Approx. volume: 2628 · Oct 27, 2026
PolymarketSalesforce
Will Salesforce Q3 current RPO growth (CC) be between 13% and 14%?
Approx. volume: 1457 · Oct 27, 2026
Data source: Google Trends and Polymarket. Company names and provider query context are verified; ambiguous mentions are excluded.
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Latest about Salesforce
18 stories · page 1 of 1
Salesforce
salesforce.com
The Humane Agentic Enterprise: How To Thrive with AI at Work
Agentic AI is helping us do things we couldn’t do before. But could it also be weakening the skills we already have? To explore this tension, Salesforce researchers are studying how knowledge workers are using AI to expand their capabilities while preserving the human expertise and judgment that make their work valuable. A senior designer-engineer we interviewed, who had relied heavily on AI for months, described freezing when his partner asked him to help write something. He felt he’d forgotten how. Meanwhile, an engineering architect described the opposite experience: “Some of the things I wanted to do and couldn’t before,” he said, “I can do now.” The question isn’t simply whether AI makes us more productive. It’s how we design our interactions with AI to make us better at what we do. That tension is the biggest question for anyone working with AI right now: how do you get the lift without losing the skill?
Official company update
Salesforce
salesforce.com
Data 360 × Snowflake: Powering the Agentic Enterprise with Zero Copy
- From Enterprise Data to Enterprise Context - Unlocking Trapped Data by Breaking Down Data Boundaries - Taking Zero Copy Further - Bridging Enterprise Data and AI - Next Steps & Availability The AI model itself is no longer the differentiator it once was. Enterprises increasingly have access to the same powerful foundation models. What will separate the leaders is something far more valuable: the context of their business. Customer relationships. Transactions. Product usage. Conversations. Documents. Business definitions. Institutional knowledge. This context is unique to every company—and it is what allows AI to move from generating answers to understanding a business and acting on its behalf. The challenge is that the enterprise context doesn’t live in one place. It spans Salesforce, data platforms like Snowflake, applications, documents, conversations, and countless other systems. This is why we built Data 360. And with our Zero Copy partnership with Snowflake, we enable organizations to seamlessly connect and harness their enterprise context wherever it resides.
Official company update
Salesforce
salesforce.com
Datablazer Roundup: October
Gather ’round, Datablazers. It’s spooky season, and we’ve got your monthly dose of what Datablazers are reading, writing, watching, building, and talking about in the latest Datablazer Roundup. This October, Datablazers have been digging into the details: forecasting without a data science team, keeping Zero Copy data trustworthy, turning Agentforce plans into real deployments, and making sure there aren’t any skeletons hiding in your data before AI gets involved. From hands-on tutorials to community-built tools and lessons learned along the way, there’s plenty to uncover. Not every forecasting question deserves its own machine learning project. In Forecasting Without the Data Science Team, Avni Wadhwa explores how Data 360 Forecasting and the Moirai 2.0 time-series foundation model can make forecasting more accessible.
Official company update
Salesforce
salesforce.com
7 Agentic Service Strategies For Startups
You built your reputation one conversation at a time. The question now is whether you can keep that up as more people show up asking for help. Here’s the problem: Leads and support tickets don’t wait for business hours, and neither do your competitors. When a customer reaches out and nobody answers fast enough, that relationship — the one you worked hard to earn — starts to wobble. This guide walks you through some practical agentic service tips so you can respond faster and keep the trust you’ve built. Agentic service uses autonomous AI agents that can understand the context of customer requests, reason through multistep plans, and take action to resolve issues on their own — rather than with a scripted decision tree. Because these agents are built directly in your business tools, they can check case histories, update records, and execute workflows with your customer relationship management (CRM), 24/7. Every founder running a lean team knows the feeling: Leads slip through, tickets pile up, and you’re the one everyone still expects to jump in personally. Agentforce for Service exists for exactly this problem — to make sure customer service risks your most important relationships less often. Salesforce’s own research found 65% of teams using AI report more opportunities to focus on developing customer relationships instead of chasing tickets.
Official company update
Salesforce
salesforce.com
Do AI Experiences Enable Human Strengths to Shine?
People bring their own ideas to AI, give it context it can’t infer, and check answers they remain responsible for. How could the experiences we design make those contributions easier? At Dreamforce, the Salesforce Research & Insights team asked 2,714 Trailblazers which human strengths they already bring to their work with AI, which they want to bring more of, and how they apply them. The research wall activity we hosted was one wide-angle look at this question. It sits alongside a deeper research partnership with the Salesforce Office of Ethical and Humane Use on how experts encode their judgment to get higher-quality outcomes with AI. The responses, from a self-selected group of conference participants, inspired five questions designers might consider when they build AI experiences. Who gets to offer the first idea: the person or AI?Does the experience build on people’s expertise, or make them explain it all over again?Is it as easy to check and challenge an AI answer as it is to accept it?Is verification built into the work, or left for people to remember?How could the experience help people build trust with others?Bring these questions into your next design review
Official company update
Salesforce
salesforce.com
Is Price Skimming Right for Your Business? Here’s How to Find Out
Bringing an innovative or new offering to the market is exciting. You have the opportunity to claim nearly 100% market share with little to no competition, at least for now. But your success depends on the pricing strategy you choose. Targeting less price-sensitive customers, like those willing to pay higher prices to be a product’s first users, can be an effective pricing strategy for those in your situation — one known as price skimming. But when is the right time to use this strategy, and what does it involve? Read on to learn more about how to use price skimming strategically. When sales, finance, and legal are disconnected, the customer feels the pain. Learn how Revenue Cloud can help.
Official company update
Salesforce
salesforce.com
7 Architectural Lessons From Building With the Tooling API
Consider the following scenario: You try to delete an unused field on Account, but it is referenced in an obsolete flow version from eighteen months ago that nobody remembers building. You open the flow, scroll its version history, and start deactivating and removing flow versions one at a time. In an org with hundreds of flows and thousands of accumulated flow versions, this stops being a task and becomes a tax you pay on every cleanup, refactor, and deployment. To help clear that type of backlog at scale, I built and open-sourced a Flow Version Cleaner, a tool that uses the Tooling API to prune obsolete flow versions safely. What I expected to be a weekend project became a sequence of lessons about how the Tooling API behaves beyond the happy path, where everything works as expected. This post covers those lessons, which include identifying assumptions that break at run time, tackling dependencies and unexpected requirements, maintaining reliable state across asynchronous executions, and designing destructive operations to fail safely. The Flow Version Cleaner follows three key requirements:
Official company update
Salesforce
salesforce.com
The Consignment Process: Practical Steps for Businesses
You’ve got a product you believe in, and you’re staring down the cost of shelf space, marketing, and inventory just to get it in front of customers. That’s the tension every ambitious business owner runs into eventually: You know the product will sell, but you don’t want to sink cash into a storefront before you’ve proven it. The consignment process solves exactly that problem — it lets you place your goods in someone else’s store and only pay (or get paid) once something sells. This guide walks through what consignment is, why small businesses and startups use it, and the practical steps to run the consignment process well. We’ll also cover the terms you need in writing before you hand over a single box, and how a customer relationship management (CRM) system keeps everything from slipping through the cracks. In the consignment process, you (the consignor) retain ownership of your goods until a retailer (the consignee) sells them to a customer — the retailer only pays you a share once the sale happens. It’s a flexible arrangement that lets a small and medium business (SMB) get shelf space without buying inventory outright or leasing a storefront. That’s a meaningfully different deal than a traditional wholesale sale, where a retailer buys your stock and takes on all the risk and reward from there. With consignment, you’re still on the hook if goods are damaged, lost, or simply don’t sell — but you get exposure and a shot at new customers you couldn’t reach alone. Consignment tends to work best for handmade goods, art, apparel, and specialty items — the kinds of products that benefit from being seen and touched in person before someone pulls out their wallet.
Official company update
Salesforce
salesforce.com
RCS Messaging on Salesforce: A Practitioner’s Guide
RCS is delivers a new standard of mobile messaging that delivers rich, interactive experiences across both Apple and Android products. Unlike SMS and MMS, RCS messages are capable of: - Rich media: Delivers high-resolution media files instead of compressed images - Engaging templates: Create content that drives action withcarousels, tap-through CTAs, and suggested actions. - Verified branding: Build trust with a verified sender profile and company branding in your contact information.
Official company update
Salesforce
salesforce.com
Startups, Did You Know That Agentforce Coworker Can Do This?
As Agentforce Coworker evolves, so do we. Teams of all sizes are finally getting a chance to activate artificial intelligence (AI) agents to get further, grow faster, and be everywhere their customers want them to be. And now, a digital teammate like Coworker does it from a simple chat box, right where you work. But, did you know what else it could do? We rounded up a few things Agentforce Coworker is doing for startups and small and medium business (SMB) owners that you might not know about yet. And the answers might surprise you. Let’s dig in. Agentforce Coworker is an AI teammate built into Salesforce. It knows your business from day one because it’s grounded in your data, and it takes action on your behalf — from answering questions about a deal to creating records and drafting follow-ups. Ask in plain language, and it respects the permissions you’ve already set. Agentforce Coworker is grounded in customer relationship management (CRM) data you already have in Salesforce, so there’s nothing to teach it. Ask about an account, a lead, an open opportunity, or a case, and you get an answer built from your real records. No copy-pasting into another tool.
Official company update
Salesforce
salesforce.com
TDX 2027 Call for Participation Is Open: How to Submit Your Architect Session
The TDX 2027 Call for Participation (CFP) is officially open. Submit your session proposal by 5:00 p.m. PT on November 16, 2026 for an opportunity to share your expertise at one of the leading events for the global Salesforce Architect Community. TDX brings together thousands of technical professionals to explore the latest innovations across enterprise AI. Showcase your expertise through technical deep dives, architecture patterns, and real-world designs that extend Salesforce capabilities across technologies and systems. We’re looking for compelling sessions for the architect audience that educate and inspire through technical deep dives, architecture patterns, real-world designs, and practical insights. Whether you’re an experienced speaker or submitting for the first time, this guidance will help you prepare a strong proposal for TDX 2027. The TDX 2027 CFP is open from October 28, 2026 until November 16, 2026.
Official company update
Salesforce
salesforce.com
Contentful, Salesforce, and the Content Layer for the Agentic Enterprise
At Dreamforce, we made a simple promise: people don’t have to come to Salesforce to get work done. Salesforce comes to them. With SIforce, the full power of Salesforce now shows up in Claude, in Slack, in Lightning – wherever work happens. But what does this mean for how you and your brand shows up for customers? When an AI agent represents a customer, what does it actually see? Agents need structured content, schemas, metadata, and contextual relationships that AI can consume and accurately understand. Humans connect to brands that are authentic and relevant. Effective marketing to both audiences requires a headless content platform that builds and optimizes content for agents and humans. Enter Contentful. Bringing Salesforce and Contentful together provides content with context across every touchpoint an agent or human engages with.
Official company update
Salesforce
salesforce.com
Marketing and Sales: 5 Ways Agentic AI Is Closing the Gap
For decades, marketing and sales have operated like two departments in the same building who never quite share a hallway. Marketing generates interest; sales chases it down, often too late, with too little context, and no shared view of what’s actually happening with a buyer. Agentic AI is changing that, and two very different Salesforce customers, TaskUs and Cloud Protection by WithSecure, show exactly how. Here are five lessons. 1. The buyer’s visit is the signal. You don’t need a form to know they’re interested The old assumption: no lead form, no visibility. The reality Cloud Protection by WithSecure discovered is that buyers research long before they ever raise a hand, often through AI assistants, never touching a form at all. Its answer was a visitor-matching pipeline running website logs through Data 360 and ZoomInfo, which now identifies 98.5% of visiting organizations by company name in real time, before anyone fills anything out. That single capability, built and shipped by just two full-time employees in six months, turned invisible browsing into an addressable pipeline for both teams. Static lead scoring is one of the oldest traps in B2B: a lead marked “hot” three months ago might be stone cold today, and sales has no way of knowing. Cloud Protection by WithSecure rebuilt its scoring on 300+ signals, page views, email opens, high-intent actions, that recalculate continuously and decay with inactivity, so the score always reflects right now, not last quarter. It’s a small technical shift with an outsized effect: sales stops chasing ghosts and starts chasing real intent.
Official company update
Salesforce
salesforce.com
4 Takeaways From the State of Agentic AI Report for Small Business
Salesforce’s latest report surveyed 2,000+ agentic AI decision-makers across 20 countries — and 21% of them run small and medium businesses just like yours. The headline: Bigger budgets don’t win the AI race. Businesses that start small, keep data clean, and build in oversight from day one get to ROI faster — and that’s an SMB’s home turf. Here are four takeaways to steal for your own AI rollout. Published by Salesforce, the first edition of the State of Agentic AI in the Enterprise report surveyed 2,025 agentic AI decision-makers across 20 countries. It examines how organizations deploy autonomous AI agents, navigate data unification and governance, and achieve faster return on investment (ROI). The statistics and quotes in this article are pulled directly from this report. Discover valuable insights from 2,000+ decision makers on what it takes to reach ROI from agentic AI.
Official company update
Salesforce
salesforce.com
20 Years of the Trailblazer Community: The Founding Era
Published for the Trailblazer Community 20th Anniversary Series. Back in 2005, when I first started using Salesforce, there was no Trailhead. There were no official certification tracks, no local meetups, and certainly no organized recognition programs. Most of us were “accidental admins”. We were handed the keys to a newly minted Salesforce org, given an owner’s manual (if we were lucky), and told: “Figure it out.” I’m Steve Molis, though most of you know me as SteveMo. (A Salesforce support rep gave me that name while fixing a login issue caused by a special character in my username. It stuck.) I’m glad to look back on the first chapter of our 20-year story, the Founding Era (2006–2010), because I was there for it. In 2006, Salesforce officially launched the Salesforce Success Community (the earliest iteration of the online community), bringing together online discussion message boards and the IdeaExchange. Together they gave customers a place to ask questions, share answers, and tell Salesforce what to build next.
Official company update
Salesforce
salesforce.com
Peak-Ready Precision: The October 2026 B2C Commerce Release
Time is money, especially during the holiday shopping season when every second matters for your brand’s bottom line. When merchandisers spend hours clicking through catalog hierarchies, or developers burn an entire afternoon building custom workarounds for sandbox connections, retail operations slow down right when they need to accelerate. Shoppers expect real-time personalization, instant checkout, and consistent pricing across every channel. Meeting those expectations during peak season shouldn’t require manual heroics from your ecommerce team. That’s why our October 2026 release for B2C Commerce focuses on speed, automation, and unified commerce. Here’s a closer look at how new features help your team prepare for retail’s busiest season. Merchants can now turn on UCP-powered checkout on Google to enable shoppers to seamlessly discover and buy products directly on surfaces like the Gemini app and Google Search, including AI Mode — while staying the merchant of record. Merchandisers run the engine of your storefront, yet manual catalog setup often slows them down. This release integrates agentic capabilities straight into Business Manager so teams can build and refine product catalogs in minutes rather than days.
Official company update
Salesforce
salesforce.com
Serviceblazer Recap: 5 Key Insights from Dreamforce 26
Dreamforce is always an exciting experience, but with so many announcements, innovations, and conversations happening at once, it can also be a lot to process. As a Serviceblazer Community Group Leader, I wanted to bring our community together after Dreamforce ’26 to look beyond the announcements and explore what these developments mean for the work we do every day. More importantly, I wanted to create an opportunity for Serviceblazers to share their perspectives, ask questions, and have an open conversation about both the opportunities and challenges ahead. I was lucky to be joined by three Serviceblazers who live this work every day: - Christina Nava, Senior Manager of Salesforce & RevOps at Stored
Official company update
Salesforce
salesforce.com
Beyond Collaboration: CRM and Slack Are Slaying Sales Goals
When a hot lead goes cold, it’s rarely because your product wasn’t right for them. It’s because someone forgot to follow up, a quote sat in someone’s inbox for three days, or your team spent more time searching for the last customer conversation than actually having the next one. If you’re serious about growing your business, you need your sales team selling — not chasing context across a dozen tools. But did you know that when you pair Slack with a customer relationship management (CRM) system, the sales can become more connected? Here’s how Slack and CRM for sales teams works in practice, and why it’s one of the best investments a lean business can make. Most people think of Slack as a messaging app. But paired with Starter Suite, Slack becomes the place where your CRM continues to grow. Customer data, deal status, follow-up actions — all of it connects right where your team already works. According to our latest research, 88% of SMBs are engaging with artificial intelligence (AI), and 74% say their AI investment has generated strong ROI. The businesses seeing those returns aren’t buying more tools — they’re connecting the ones they have into a single, smart system. That’s exactly what Slack and CRM do together.
Official company update
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