Senior Atlassian Administrator

We are seeking a dedicated and experienced Senior Atlassian Administrator to manage and enhance our Jira Cloud environment, streamline workflows, and provide top-notch support to our team.

Responsibilities

• Review and improve existing workflows, permission schemes, and automation
• Document existing processes in Jira and newly created ones
• Create users, manage permissions and projects, and resolve issues in the system
• Support and further develop existing Python scripts utilizing Atlassian Python APIs
• Monitor, update, and optimize Jira Cloud environments to ensure reliability and performance
• Develop, test, and implement automation rules to enhance efficiency within Jira Cloud
• Create and maintain automation workflows for managing projects, schemes, and permissions
• Set up and configure Jira projects, workflows, schemes, notifications, and permissions
• Control changes in permission schemes, screens, and workflows through scripting and automation
• Monitor, identify, and troubleshoot system issues, resolving them promptly
• Provide assistance and training to end users, addressing ongoing concerns and questions

Requirements

• 3+ years of working experience in Atlassian tool administration and support
• Expertise in providing application support in enterprise environments
• Proficiency in managing and optimizing Atlassian Cloud applications, particularly Jira Cloud
• Knowledge of Groovy scripting for creating custom solutions within Jira
• Background in Jira Service Management, including its configuration and troubleshooting
• Familiarity with Jira plugins and their development, integration, and maintenance
• English language proficiency at an Upper-Intermediate level (B2) or higher