Senior Business Analyst

We are looking for a Senior Business Analyst to join our team. This role offers the opportunity to work on complex projects within the insurance domain while collaborating with cross-functional teams and stakeholders. If you have a strong analytical mindset and enjoy translating business needs into actionable solutions, we would love to hear from you.

Responsibilities

• Participate in Knowledge Transfer sessions to build a comprehensive understanding of the product
• Learn configuration activities, including rating, UI, error messages, and document prototypes
• Create Epics, Features, and User Stories in MS Azure DevOps to support the implementation of complex functionality
• Build and maintain a knowledge repository to document Knowledge Transfer sessions and related activities using MS Office and SharePoint
• Support configuration activities related to product implementation
• Triage production issues on behalf of the CORE team
• Create and maintain understanding documents outlining identified issues
• Develop user requirements documents that capture proposed solutions
• Assist in requirement elicitation and estimation processes
• Liaise with business users, vendor Business Analysts, and the development team to clarify issues and determine appropriate next steps

Requirements

• A minimum of 3 years of relevant experience
• Experience working as a BA/CA within Commercial Insurance
• Background in migration projects
• Strong skills in documentation analysis
• Solid knowledge of the insurance domain
• Proficiency in SQL
• Experience documenting requirements during Knowledge Transfer sessions
• Good English proficiency (B2 level or higher), with experience in direct communication with customers