Business Analyst

We are looking for a Business Analyst to join our team. This position provides the chance to contribute to intricate initiatives within the insurance sector while working alongside diverse teams and stakeholders. If you possess sharp analytical abilities and take satisfaction in turning business requirements into practical outcomes, we would be glad to hear from you.

Responsibilities

• Take part in Knowledge Transfer sessions to develop a thorough grasp of the product
• Gain proficiency in configuration tasks, including rating, UI, error messages, and document prototypes
• Draft Epics, Features, and User Stories within MS Azure DevOps to facilitate delivery of complex functionality
• Establish and update a knowledge repository capturing Knowledge Transfer sessions and associated work using MS Office and SharePoint
• Provide support for configuration tasks tied to product rollout
• Handle the triage of production issues on behalf of the CORE team
• Prepare and maintain documents that clarify identified issues
• Compose user requirements documents that outline recommended solutions
• Support requirement gathering and estimation activities
• Coordinate with business users, vendor Business Analysts, and the development team to resolve issues and define next steps

Requirements

• At least 2 years of applicable experience
• Background working as a BA/CA within the Commercial Insurance sector
• Experience contributing to migration projects
• Strong capability in analyzing documentation
• Sound knowledge of the insurance industry
• Skilled in SQL
• Experience capturing requirements throughout Knowledge Transfer sessions
• Strong English skills (B2 level or higher), including direct communication experience with customers