Business Analyst

We are looking for a Business Analyst to join our team. This role presents an opportunity to engage with sophisticated projects in the insurance field while partnering with varied teams and stakeholders. If you bring strong analytical thinking and enjoy converting business needs into workable results, we would welcome hearing from you.

Responsibilities

• Engage in Knowledge Transfer sessions to build a solid understanding of the product
• Develop skills in configuration work, including rating, UI, error messages, and document prototypes
• Prepare Epics, Features, and User Stories in MS Azure DevOps to enable delivery of complex functionality
• Create and maintain a knowledge repository documenting Knowledge Transfer sessions and related efforts using MS Office and SharePoint
• Assist with configuration activities connected to product deployment
• Manage the triage process for production issues on behalf of the CORE team
• Draft and update documentation that explains identified issues
• Write user requirements documents describing suggested solutions
• Contribute to requirement elicitation and estimation work
• Work with business users, vendor Business Analysts, and the development team to address issues and determine follow-up actions

Requirements

• A minimum of 2 years of relevant work experience
• Prior experience as a BA/CA within the Commercial Insurance field
• Involvement in migration project work
• Proficient at analyzing documentation
• Good understanding of the insurance sector
• Competent in SQL
• Experience gathering requirements during Knowledge Transfer sessions
• Solid English abilities (B2 level or higher), with a track record of direct customer communication