Senior Business Analyst

We are looking for a Senior Business Analyst to join our team. This position offers the chance to work on advanced initiatives within the insurance industry while collaborating with a range of teams and stakeholders. If you have sharp analytical skills and find satisfaction in transforming business needs into effective solutions, we would be pleased to hear from you.

Responsibilities

• Take part in Knowledge Transfer sessions to gain a comprehensive understanding of the product
• Build expertise in configuration tasks, including rating, UI, error messages, and document prototypes
• Draft Epics, Features, and User Stories in MS Azure DevOps to support delivery of intricate functionality
• Set up and maintain a knowledge repository capturing Knowledge Transfer sessions and associated activities using MS Office and SharePoint
• Support configuration work related to product implementation
• Oversee the triage process for production issues on behalf of the CORE team
• Produce and update documentation that details identified issues
• Author user requirements documents outlining proposed solutions
• Assist with requirement elicitation and estimation efforts
• Coordinate with business users, vendor Business Analysts, and the development team to address issues and define next steps

Requirements

• At least 3 years of relevant professional experience
• Previous experience as a BA/CA within the Commercial Insurance sector
• Experience participating in migration projects
• Skilled in documentation analysis
• Strong understanding of the insurance domain
• Proficient in SQL
• Experience capturing requirements during Knowledge Transfer sessions
• Strong English proficiency (B2 level or higher), with experience communicating directly with customers