Lead Microsoft 365 Copilot Developer

We are seeking a Lead Microsoft 365 Copilot Developer to lead the vision, readiness, deployment, and adoption of AI-powered productivity across the organization. You will define the 365 Copilot roadmap, ensure data and governance readiness, build organizational capability, and drive measurable business value - bridging corporate teams and frontline workers. This role sits at the intersection of technology architecture, data governance, and business transformation within a mature Microsoft ecosystem (Azure, M365, Power Platform).

Responsibilities

• Define and drive the strategic roadmap for Microsoft 365 Copilot adoption across the organization
• Lead readiness assessments to ensure data and governance structures support Copilot deployment
• Build organizational capability and drive change management for AI-powered productivity tools
• Bridge corporate teams and frontline workers to ensure alignment on Copilot deployment goals
• Establish measurement frameworks to track adoption and demonstrate business value
• Collaborate with technology architecture and business transformation stakeholders
• Oversee governance, security, and compliance considerations tied to Copilot deployment
• Guide teams through licensing decisions and roadmap planning for Microsoft 365 Copilot

Requirements

• 5+ years of experience in M365 architecture, including tenant administration, Exchange, SharePoint Online, Teams, and OneDrive at enterprise scale
• Understanding of Microsoft Graph and Semantic Index, including how Copilot grounds responses and how data flows
• Knowledge of information governance tools such as Microsoft Purview, sensitivity labels, DLP policies, retention, and permissions models
• Familiarity with Entra ID and security practices, including Conditional Access, access reviews, oversharing audits, and Zero Trust awareness
• Experience with Copilot Studio, including building custom agents, plugins, connectors, and GPT-based declarative agents
• Proficiency in Power Platform, including Power Automate and Copilot integration, Power Apps, and dataflows relevant to retail operations
• Expertise in SharePoint and content architecture, including taxonomy, metadata, and content lifecycle management
• Background in Viva Suite tools such as Viva Learning, Viva Connections, and Viva Engage, especially for frontline engagement
• Skills in adoption and measurement practices using Copilot Dashboard, Viva Insights, adoption scoring, and ROI frameworks
• Competency in M365 Copilot licensing models and Microsoft roadmap literacy, including Ignite and Build awareness
• English proficiency at B2 level or higher