Global Revenue Operations Project manager

Company Description

We're seeking a Global Revenue Operations Project manager to join our Revenue Operations Projects team.

The ideal candidate is a highly organized, action-oriented professional with a strategic mindset, capable of managing cross-functional initiatives across Sales, Customer Success (Post-Sales), and Overlay teams.

This role focuses on improving alignment, processes, and end-to-end sales execution across the organization.

Key Qualities We're Looking For

• Project Management Expertise - Ability to define scope, set priorities, and manage timelines across multiple stakeholders.
• Business Process Understanding - Strong understanding of Sales and Post-Sales processes, customer lifecycle, and operational workflows.
• Cross-Functional Leadership - Ability to drive alignment across Sales, Customer Success, and Overlay teams.
• Problem-Solving Mindset - Analytical thinker who can identify gaps, propose solutions, and drive process improvements.
• Self-Motivated & Adaptable - Comfortable working independently in a fast-paced, dynamic environment.

If you enjoy working across teams, driving alignment, and improving end-to-end business processes - we'd love to hear from you.

Job Description

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This role requires a proactive individual who can manage multiple cross-functional initiatives and ensure alignment across the customer lifecycle:

• Lead cross-functional projects connecting Sales, Customer Success (Post-Sales), and Overlay teams .
• Drive end-to-end process alignment across the customer journey, from opportunity to renewal and expansion.
• Identify gaps and inefficiencies in business flows and propose scalable solutions.
• Act as a central liaison between Sales, Customer Success, Operations, IT, and other internal teams.
• Facilitate coordination across teams to ensure clear ownership, accountability, and execution .
• Support the definition and implementation of standardized processes, governance models, and best practices .
• Work with stakeholders to define requirements, priorities, and success criteria for key initiatives.
• Collect and incorporate feedback from business teams to continuously improve processes and collaboration.
• Track project progress, risks, and dependencies, and provide clear status updates to leadership.

Qualifications

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• 3 - 4+ years of experience as a Project Manager in Sales, Customer Success, Revenue Operations, or similar roles.
• Strong experience in cross-functional project management .
• Deep understanding of business processes across Sales and Post-Sales environments .
• Excellent communication and stakeholder management skills.
• Proven ability to manage multiple projects simultaneously and prioritize effectively.
• Strong collaboration and interpersonal skills.
• Ability to thrive in a fast-paced, dynamic environment.
• Proactive, structured, and solution-oriented mindset.
• Experience working with Salesforce (Must).
• Experience in process design, documentation, and optimization (e.g., process mapping, business requirements) (Must).
• Familiarity with project management tools such as JIRA (Advantage).