- Work model
- Remote
- Experience
- 1-3 years
- Employment
- Full Time
- Compensation
- Not disclosed
- Technology signal
- Not parsed
Full listing
Role description
Summary
Department: Account Management / Partner Services
Employment Type: Full-time, long-term
About the Role
We are looking for an Account Executive to manage a portfolio of accommodation partners, build strong business relationships, and help partners improve their performance and grow their business.
In this role, you will proactively engage with partners, analyze their performance, identify growth opportunities, and advise them on products and services that can support their business success.
What Success Looks Like
- Strong, long-term relationships with accommodation partners.
- Improved partner performance through proactive advice and follow-up.
- Effective identification of business growth opportunities.
- Timely resolution of partner-related issues and escalations.
- Consistent, high-quality communication and collaboration with internal teams.
Responsibilities
- Manage a portfolio of accommodation partners, serving as their primary point of contact and responding to their questions and requests.
- Build and maintain strong relationships with partners through regular calls, proactive communication, and follow-ups.
- Provide commercial advice and recommendations to help partners improve their performance and business results.
- Monitor partner performance and identify opportunities to increase growth, availability, and pricing competitiveness.
- Explain the benefits and use of available products and services to partners.
- Identify potential new partners and refer leads to the appropriate teams for further follow-up.
- Handle and resolve customer service escalations related to your portfolio efficiently, considering the needs of the business, partners, and customers.
- Collaborate with internal Account Managers and other stakeholders to support partner success.
- Support the organization of partner workshops, webinars, and other business events.
Requirements
Location: Remote (European Union)
- Approximately 1 - 3 years of relevant experience in account management, partner management, customer success, sales, or a related field.
- Strong written and verbal English communication skills.
- Excellent interpersonal and relationship-building skills.
- Ability to communicate persuasively and influence partners to implement recommendations.
- Analytical mindset with strong attention to detail and the ability to identify business improvement opportunities.
- Results-oriented approach and a strong work ethic.
- Proactive, flexible, and able to work independently as well as collaboratively.
- Strong organizational and time-management skills, with the ability to prioritize tasks effectively.
- Solution-oriented mindset and the ability to resolve issues efficiently.