Advanced Services Engineer

Job Title : Advanced Services Engineer

Summary

The Advanced Services Engineer is a customer-facing role that guides customers from intent to measurable outcomes by implementing and maturing their Varonis data security platform . By translating business goals into an execution plan, the role prioritizes adoption, operationalization, and risk reduction w hile setting measurable targets and clear decision points .

Responsibilities

• Gather and analyze information about a customer's environment , stakeholders, priorities, and constraints to define an outcome driven delivery plan
• Effectively assess and translate technical and operational requirements needed to achieve the customer's desired outcomes
• Proactively identify blockers to progress and drive creative paths forward to maintain momentum and reduce time - to - value
• Understand customers' security pain points and consult on Varonis leading security practices that improve security posture and adoption
• Advise customers on security best practices and help embed them effectively into their business processes
• Manage, track, and report on the progress of customer engagements, ensuring milestones, deliverables, and outcomes are clearly documented and communicated
• Perform remediation projects to help customers reduce security risk by identifying gaps and implementing corrective actions
• Support customers primarily through remote engagement, with occasional on‑site assistance

Requirements

• Undergraduate degree (or equivalent practical experience)
• 5+ years of related experience in customer facing technical roles
• Experience with cloud/SaaS ecosystems such as Microsoft 365, Azure, AWS, G oogle, Amazon S3, and Salesforce.
• Good knowledge of Microsoft Purview
• Excellent interpersonal, multitasking, and organizational skills ; strong ability to communicate technica l concepts as customer outcomes
• Outstanding customer service mindset focused on achieving outcomes with consistency and transparency
• "Please the customer" mentality
• Sense of humor

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Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.