BS Middle/Senior Project Manager

ABOUT COMPANY

SoftServe Business Systems was founded in 2003. We aim high; our mission is to lead the digital revolution in the FMCG industry. It means delivering the best products & services possible that empower businesses to grow and improve efficiency.

We are a product company, and this affects our day-to-day activities. Our team is highly involved in the client's needs, we value business expertise, and we take every step with extra care. Among our clients are businesses like AB InBev, Unilever, JDE, PepsiCo, Henkel, and others.

SoftServe Business System's ideal candidate can share the company's values and become a reliable partner for the team.

REQUIREMENTS

• 3+ years of practical experience as a Project/Program Manager
• Proven experience managing projects within FMCG or integration/product companies (mandatory), covering both implementation and BAU phases
• Strong theoretical knowledge and hands-on experience in project management, including both Waterfall and Agile methodologies
• Willingness to deal with quickly changing and flexible priorities in multitasking and dynamic environments
• Being a fast learner with high presentation and communication skills
• Hands-on background in managing fixed-price projects
• Understanding of application development and software development lifecycle concepts
• Upper-Intermediate level of English to maintain communication with clients and teams
• Proficiency in estimating and justifying efforts in front of different stakeholders

Nice-to-have skills

• Understanding of the FMCG industry

RESPONSIBILITIES

• Lead end-to-end product implementation projects for clients, from initiation and planning through deployment, go-live, stabilization, and transition to business-as-usual (BAU) operations.
• Manage medium- and high-complexity implementation projects using Waterfall methodology, ensuring delivery within the agreed scope, budget, schedule, and quality standards across all phases of the SDLC.
• Develop and maintain project plans, implementation budgets, milestones, resource allocations, documentation, and status reports.
• Coordinate the implementation team, define project goals, tasks, responsibilities, and priorities, track progress, and resolve delivery blockers.
• Work closely with Business Analysts and Customer Support to align implementation activities and ensure a smooth transition to ongoing support.
• Collaborate with a separate development team to plan and track customizations and integrations, aligning deliveries with implementation milestones.
• Maintain daily communication with clients, business stakeholders, and internal departments, managing expectations and communicating progress, risks, and decisions.
• Monitor project costs and resource utilization against the approved fixed-price budget, identify deviations, and drive corrective actions.
• Identify and manage project risks, issues, and dependencies, escalating critical matters and coordinating mitigation actions.