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SoftServe
Open role>1 month

DevOps Tech Lead (AWS + ArcGIS Enterprise)

SoftServePoland
Work model
Hybrid
Experience
7+ years
Employment
Full Time
Compensation
Not disclosed
Technology signal
9 tags

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Role description

About the role

In this role, you will lead the infrastructure behind a large-scale ArcGIS Enterprise platform running on AWS from Kubernetes-based deployments to CI/CD, observability, and disaster recovery. You will set the technical standards the team builds on, work directly with architects and client stakeholders, and own how reliably the platform runs in production.

Responsibilities

  • Lead the implementation, modernization, and day-to-day operation of AWS infrastructure supporting an ArcGIS Enterprise platform
  • Own platform reliability, performance, and availability, driving improvements through automation, monitoring, and incident management
  • Collaborate with architects, engineering teams, and client stakeholders to keep the platform scalable, secure, and maintainable
  • Deploy, configure, upgrade, and tune ArcGIS Enterprise environments, including deployments on Kubernetes, across development, testing, and production
  • Design Infrastructure as Code and CI/CD pipelines with Terraform or CloudFormation, replacing repetitive operational work with automation
  • Perform root cause analysis on production issues across application, infrastructure, and integration layers
  • Implement backup, recovery, high-availability, and disaster-recovery procedures in line with security and governance requirements
  • Define technical standards, and maintain operational documentation

Requirements

  • Hands-on experience operating ArcGIS Enterprise in production - deployment, configuration, administration, upgrades, patching, and migrations, including on Kubernetes
  • Practical knowledge of ArcGIS Enterprise security, networking, storage, integrations, and performance tuning
  • Strong hands-on experience with AWS services and infrastructure operations, including migration and modernization projects
  • Solid background in Infrastructure as Code, CI/CD, and Kubernetes environments, using Terraform, CloudFormation, or similar tools
  • Working knowledge of monitoring, logging, and observability tooling, with confident production troubleshooting
  • Experience leading technical initiatives, mentoring engineers, and working with client stakeholders
  • Comfortable working proficiency in English (upper-intermediate or higher) within a multicultural environment