Vacancy catalog
EPAM
Open role

End-User Support Engineer

EPAMBudapest, Hungary
Work model
Office
Experience
2-5 years
Employment
Not specified
Compensation
Not disclosed
Technology signal
Not parsed

Full listing

Role description

We are looking for an End-User Support Engineer to support the office in Budapest on-site and colleagues in Hungary remotely.

Responsibilities

  • In collaboration with the Team support IT infrastructure in Budapest office
  • Ensure equipment, documents and processes are in place
  • Support people on IT-related issues
  • Operating, maintaining, upgrading, and disposing of assets in the most cost-effective manner
  • Be involved in the development of End-User Support Service

Requirements

  • Understanding of basic principles of hardware, software, networking
  • Intermediate skills of troubleshooting OS, hardware, network
  • Understanding of basic principles of asset management, ITIL (or any other ITSM tool)