Junior Platform Engineer

Required for this role

1 - 2+ years of experience as a Salesforce Administrator, Salesforce Business Analyst, or in a similar CRM-focused role.

Hands-on experience configuring and maintaining Salesforce Sales Cloud, including user management, profiles, roles, permission sets, workflows, validation rules, and automation tools.

Strong understanding of business analysis, including requirements gathering, process mapping, documentation, solution design, and translating business needs into Salesforce solutions.

Experience working directly with business stakeholders, providing recommendations based on best practices, and collaborating effectively with technical and non-technical teams.

Knowledge of Salesforce reporting, dashboards, custom objects, custom fields, and data management, including imports, exports, data cleansing, deduplication, and maintaining data integrity.

Experience with Apex and Apex coding skills.

Proven experience supporting and troubleshooting Salesforce environments, resolving user issues, and maintaining reliable platform operation.

Experience with complex bi-directional integrations between Salesforce and third-party applications.

Understanding of Salesforce security models, including roles, profiles, permissions, sharing rules, data security, and compliance considerations.

Ability to lead user training and support change management, combined with strong analytical, problem-solving, stakeholder management, and prioritization skills.

Upper-Intermediate or higher English, with confidence participating in meetings, gathering requirements, delivering training, and communicating with international stakeholders.

Nice to have

Salesforce Administrator Certification.

Experience working in Agile environments and cross-functional project teams.

Familiarity with Salesforce release management and continuous platform improvement practices.

Your responsibilities

Maintain, configure, and enhance Salesforce, including user accounts, profiles, roles, permissions, workflows, validation rules, and automation.

Perform regular audits, data integrity checks, troubleshooting, and user support to maintain reliable platform performance.

Gather functional and non-functional requirements from stakeholders, map business processes, and design Salesforce solutions that support sales efficiency and business outcomes.

Create and maintain reports, dashboards, custom fields, custom objects, and other platform configurations that support business needs.

Collaborate with cross-functional stakeholders on platform customization, automation, and integrations, including complex bi-directional integrations with third-party applications.

Manage data imports, exports, cleansing, and deduplication while supporting data integrity, security, and compliance requirements.

Deliver end-user training and train-the-trainer sessions, advise stakeholders on the impact of requested changes, and support platform adoption.

Review Salesforce releases and new features, identify opportunities to improve business processes and workflows, and recommend relevant platform enhancements.

What you get

Your time off

18 paid vacation days and 10 paid sick days annually

10 Ukrainian public holidays

Maternity and paternity leaves

Marriage and Parenthood Package

Additional leave for major life events

Sabbatical leave opportunities

Learning & growth

Sombra University workshops and internal learning programs

Tech Communities and knowledge sharing sessions

Language courses and workshops

Mentorship opportunities

Health & well-being

Sports compensation or health insurance coverage

Participation in races and marathons

Corporate doctor (telemedicine)

Well-being initiatives and workshops

And even more

Company-provided technical equipment

PE administration and tax support

Internal referral program

IT Club loyalty program

Company events and volunteering initiatives

Before you apply

Our recruitment team will carefully review your profile, and if we see a good match with the role, we'll reach out to you shortly.

If you don't hear from us within 5 business days, it means we've decided to continue the process with other candidates for this position. Thanks for understanding.