Vacancy catalog
DXC Luxoft
Open role

L1 Production Support Engineer

DXC LuxoftHyderabad, India
Work model
Office
Experience
3-6 years
Employment
Full Time
Compensation
Not disclosed
Technology signal
8 tags

Technology context

8

Parsed from the vacancy text; ordered by relevance to this role.

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Role description

Project description

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability, and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire and delight our business partners through our multiple banking delivery channels.

Responsibilities

  • Resolve production incidents in a smooth and timely manner with minimal impact to business.
  • Put in controls and checks in place to monitor and smooth the functioning of production systems.
  • Investigate and understand the cause of defects raised.
  • Stakeholder relationships across all groups within the Bank, ensuring alignment with common objectives and fulfillment of criteria and requirements across the various businesses and units.
  • Member of the development/ implementation team (including offshore) working on assigned tasks, projects, and it initiatives.
  • Interacts with members and other functional teams, including members of the offshore team.
  • Work with team members participating in shadowing and training activities.
  • Adhere to information controls and security frameworks/ procedures, including the change and incident management process.
  • Provide general administrative support to the team, including meetings, knowledge transfer, and activity reporting.
  • You are expected to work extended hours (shifts & weekends) on an as-needed basis.
  • Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices.
  • Day-to-day delivery and support of key treasury systems/initiatives.
  • Work efficiently and prioritize system enhancement/upgrades

SKILLS

Must have

  • Overall 3 to 6 years of experience in Banking application L1 production support.
  • First-hand experience with SQL, Linux, and Cloudera Data Platform.
  • Working knowledge in Data technologies like SQL, Hadoop, Apache Spark, and Apache Hive.
  • Working knowledge in Monitoring tools like ELK and Grafana.
  • Superior technical, analytical, and communication capabilities.
  • Current on new technology, standards, protocols, and tools in areas relevant to the rapidly changing digital environment.
  • Well-versed in digital technologies, automation, environment support, and key technology/vendor solutions.

Nice to have

  • AWS S3,Maria DB, Airflow, TWS scheduler, OCP, and Kubernetes