Lead / Senior Software Engineer - Zuora

We are looking for a skilled Lead / Senior Software Engineer to build, deploy, and refine Zuora billing solutions, working alongside various teams to support business growth.

Responsibilities

• Partner with customers to collect requirements, develop solutions, and provide effort estimates
• Work with Business Operations, Finance, and Business Analysts to identify and clarify business needs
• Create and improve workflows that align with business objectives
• Lead a small team, oversee deliverables, and maintain clear communication with all involved parties
• Handle system development, testing, and deployment independently with minimal supervision
• Diagnose and fix production issues and configuration problems tied to Zuora integrations and data flows promptly
• Apply performance enhancements to keep systems running at peak efficiency
• Assist the DevOps team with automating Zuora deployments and ensuring smooth production changes
• Create and update technical documentation covering Zuora implementations, design specs, test plans, and user guides
• Perform code reviews and offer technical mentorship to junior developers
• Train and assist end-users and stakeholders on Zuora features and recommended practices
• Attend regular stakeholder meetings to review project status, challenges, and resolutions

Requirements

• 5-15 years of IT experience, including a demonstrated history of implementing, sustaining, and enhancing Billing platforms
• Solid grasp of the Zuora platform, Zuora Admin, Zuora objects, and APIs
• Deep expertise in building and modifying Zuora Invoice templates, covering Payments, Bill runs, billing document posting, Invoice, CM, and HTML templates
• Strong knowledge of Product Catalog, Charge Models, and managing the Subscription lifecycle, including creation, updates, renewals, and cancellations
• Hands-on experience with Zuora Order line-item functionality, including setting up Order line-items and Invoice order line items
• Capability in reconciliation and troubleshooting for month-end closing, plus bulk create/update/delete actions across multiple objects
• Skilled use of developer tools and Postman
• Background in integrating ecommerce platforms, payment gateways, data analytics tools, and tax systems, including Salesforce, Zuora APIs, and Payment Gateways
• Comfortable working with Zuora Workflow to build new automated processes and refine existing ones
• Strong understanding of Admin features and configurations, such as Roles, Permissions, and Billing templates
• Capable of addressing daily questions and analysis requests from business, finance, dev, QA, and other teams
• Awareness of Zuora product updates, industry trends, and best practices to maintain optimal system performance