Lead Site Reliability Engineer

We are looking for a hands-on Lead Site Reliability Engineer to maintain, enhance, and support a Java services ecosystem while partnering closely with a backend engineering team. You will strengthen reliability, observability, and on-call practices across critical services.

Responsibilities

• Provide on-call support for Java backend identity services during business hours
• Troubleshoot complex production issues using logs and telemetry to identify root causes
• Prepare and deploy patches to address issues in cloud infrastructure
• Implement reliability improvements for key identity services through practical code and configuration changes
• Build and refine metrics and dashboards to enable rapid assessment of platform health
• Monitor SLOs across backend services and drive remediation when error rates increase
• Create and improve runbooks to standardize operational responses across services

Requirements

• 5+ years of experience in Site Reliability Engineering or DevOps for distributed systems
• Strong experience with Amazon Web Services in production environments
• Strong experience with Amazon DynamoDB and Amazon ElastiCache operations
• Proven experience with observability and troubleshooting in distributed systems using logs and telemetry
• Hands-on experience with Git-based workflows
• Hands-on experience with Gradle in Java service environments
• Leadership skills to guide reliability improvements and support operational decision-making
• Incident response skills to communicate operational issues clearly and concisely in writing
• Fast learning ability to absorb information quickly and apply it during on-call support
• SLO management skills to track, evaluate, and improve reliability through repeatable processes
• English proficiency: B2 (Upper-Intermediate)

Nice to have

• Kubernetes
• Terraform
• Grafana
• Apache Kafka
• New Relic