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SoftServe
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Senior Product Manager / Business Analyst (Middle East)

SoftServePoland
Work model
Hybrid
Experience
5+ years
Employment
Full Time
Compensation
Not disclosed
Technology signal
5 tags

Technology context

5

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AzureDevOpsScrumJiraConfluence

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Role description

ABOUT THE ROLE

As a Product Manager / Business Analyst, you will help clients turn business ideas into successful digital products and solutions. Working closely with stakeholders, delivery teams, and decision-makers, you will lead discovery activities, define product requirements, and ensure business goals are translated into clear priorities and actionable outcomes. You will play a key role in shaping solutions from concept through delivery.

RESPONSIBILITIES

  • Lead discovery workshops, stakeholder interviews, and requirements-gathering activities to understand business objectives and user needs
  • Translate business challenges into user stories, process flows, acceptance criteria, and solution requirements
  • Own and maintain product backlogs, ensuring priorities align with business goals and delivery objectives
  • Collaborate with business stakeholders, development teams, QA engineers, and UX/UI specialists throughout the product lifecycle
  • Support product planning, scope definition, release preparation, and decision-making activities
  • Validate delivered solutions against business requirements and facilitate stakeholder feedback and acceptance
  • Identify risks, dependencies, gaps, and improvement opportunities, proactively driving resolution and alignment
  • Contribute to continuous improvement of product management and business analysis practices across projects

REQUIREMENTS

  • 5+ years of experience as a Product Manager, Business Analyst, Product Owner, or similar client-facing role
  • Strong experience in requirements elicitation, business analysis, process modeling, and solution definition
  • Proven ability to lead discovery activities, workshops, and stakeholder discussions in complex environments
  • Experience working with Agile delivery teams and methodologies such as Scrum or Kanban
  • Solid understanding of software development lifecycle (SDLC) and product delivery processes
  • Practical experience managing backlogs, defining user stories, and creating acceptance criteria
  • Strong communication, facilitation, stakeholder management, and analytical thinking skills
  • Experience using Jira, Azure DevOps, Confluence, or similar collaboration and project management tools
  • Availability to travel to the Middle East for up to two weeks per month