Senior Voice Operations Engineer

We are looking for a Senior Voice Operations Engineer with strong expertise in Linux infrastructure and VoIP technologies to join a Healthcare product.

You will manage and modernize a large distributed environment that supports telephony services, LAMP applications, Asterisk, FreePBX, and enterprise SIP phones.

Responsibilities

• Maintain, secure, and update a distributed Linux infrastructure and its voice services;
• Manage SIP phone provisioning, configurations, firmware, and certificates;
• Support SIP trunks, call routing, failover, caller ID, and carrier integrations;
• Automate fleet management, deployments, and recovery processes;
• Monitor production systems, investigate incidents, and eliminate recurring issues;
• Troubleshoot Asterisk, FreePBX, SIP, RTP, DTMF, NAT, routing, and audio problems.

Requirements

• Senior-level experience with Linux administration in distributed production environments;
• Strong production expertise with Asterisk, FreePBX, SIP, RTP, SDP, and IP telephony;
• Ability to analyze SIP messages, packet captures, dialplans, and end-to-end call flows;
• Solid knowledge of TCP/IP, UDP, DNS, DHCP, NAT, firewalls, VLANs, TLS, and Linux networking;
• Experience managing SIP phones, provisioning, firmware, carrier trunks, and number routing;
• Strong scripting skills in Bash, Python, or a similar language;
• Experience with Git, configuration management, monitoring, and incident response.

Benefits

• Flexible working hours;
• 25 paid days off and 10 sick/medical leaves;
• Additional paid days off for personal events like marriage and childbirth;
• Maternity/Paternity leaves;
• Skills Evaluations and promotions are based on Corporate Matrix;
• Discount program;
• Self-development budget per year;
• Referral bonuses;
• Corporate events and gifts;
• Learning events and mentorship opportunities;
• Speaking Clubs;
• PE accounting and support.