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SoftServe
Open role>1 month

Transformation & Communication Consultant

SoftServePoland
Work model
Hybrid
Experience
Not specified
Employment
Full Time
Compensation
Not disclosed
Technology signal
7 tags

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Role description

About the role

In this role, you will serve as a communication bridge between the Global DevOps Practice and regional organizations, enabling effective cross-cultural collaboration, strengthening stakeholder engagement, and ensuring consistent execution of global initiatives across distributed teams.

Responsibilities

  • Partner with enterprise customers to understand business objectives and translate them into DevOps, Platform Engineering, Cloud, and AI transformation strategies
  • Contribute to the growth and visibility of the Global DevOps Practice through thought leadership, community development, conference participation, and consulting enablement
  • Lead and support discovery workshops, consulting engagements, assessments, and advisory initiatives for strategic customers
  • Define and communicate compelling value propositions that demonstrate measurable business outcomes of DevOps and AI-enabled services
  • Collaborate with Solution Architects, Delivery Managers, Engineering Managers, and technical teams to design customer-centric solutions
  • Support implementation of DevOps and AI transformation initiatives, ensuring alignment between business goals, delivery strategy, and technical execution
  • Act as a trusted advisor during customer transformation programs, helping organizations improve engineering productivity, software delivery performance, operational excellence, and organizational maturity
  • Participate in strategic customer engagements with large enterprise organizations, contributing consulting expertise throughout the engagement lifecycle
  • Prepare and deliver executive presentations, transformation roadmaps, workshops, and strategic recommendations

Requirements

  • Readiness to identify business challenges and translate them into technology transformation strategies
  • Excellent stakeholder management skills across executive, business, and engineering organizations
  • Outstanding communication, presentation, facilitation, and storytelling skills
  • Proven experience working within multicultural and globally distributed organizations
  • Strong understanding of cross-cultural communication principles and international collaboration
  • Readiness to influence stakeholders without formal authority
  • Experience supporting pre-sales, customer workshops, executive briefings, and strategic consulting engagements
  • Strong knowledge of DevOps, Platform Engineering, Cloud technologies, CI/CD, Infrastructure as Code, Kubernetes, automation, and modern software delivery practices
  • Practical experience applying Generative AI tools to improve engineering productivity and organizational effectiveness
  • Openness to connect technical capabilities with measurable business outcomes and customer value
  • Strong organizational and leadership skills
  • Proficiency in coordinating multiple strategic initiatives simultaneously
  • Proficiency in speaking Spanish and English