Business intelligence services: What they cost and how to choose a provider

Publisher preview

Imagine a situation where you assess the last quarter and your sales team says revenue grew by 12%, while finance reports 9%. Both assure you that their numbers come from your own systems. Understanding how this is possible and who is right, if either, is the job of business intelligence services. This guide covers what you’re buying when you hire these services, what it costs, how long it takes, and how to compare providers before you sign a contract. Business intelligence (BI) means turning the data your company already collects into reports and dashboards people use to make decisions about things like weekly cash flow or late supplier deliveries. The goal is one set of numbers that everyone in the company can rely on. Business intelligence services involve the people and work that make this happen. A provider connects your systems and cleans the data that flows through them. Then it agrees with you on how each number is calculated and builds the reports your team will use. Some providers also keep everything running after launch.

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