Senior IT Platform Engineer

Description

About Us HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we've achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over ~5500 midsize and multinational companies and over 1 Milion users.

Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively.

About the Role

HiBob IT is looking for a Senior IT Platform Engineer to join our team and help scale our global operations. You'll own the technical architecture of our SaaS applications, identity platform, and endpoint management strategy, ensuring they work together seamlessly. This is a hands-on engineering role where you'll design scalable solutions, serve as the Tier 2-3 escalation point for complex technical challenges, and help shape how we integrate AI-powered tools into our environment

Responsibilities

SaaS & Identity Architecture

• Help with the design and evolution of HiBob's SaaS strategy, ensuring scalable, secure, and seamless management of enterprise applications.
• Own the Okta identity platform: SSO/SAML configuration, SCIM provisioning, lifecycle automation, and access governance across 50+ applications.
• Define standards, policies, and best practices for application integration, implemented across the broader IT team.
• Design, build, and maintain SaaS integrations using APIs, webhooks, and enterprise integration platforms (e.g., Workato) to automate business processes and reduce manual effort.
• Continuously evaluate new tools, AI-powered applications, and frameworks to strengthen our SaaS capabilities, including building the integration strategy for each.
• Support the integration and governance of AI-powered tools, ensuring secure deployment aligned with IT and Security policies.

Endpoint & Device Management

• Administer and optimize Jamf Pro (Macs) and JumpCloud (Windows devices), ensuring compliance, security, and seamless user experience.
• Optimize deployment and lifecycle workflows to enable zero-touch onboarding and efficient device management
• Partner with IT Specialists to operationalize onboarding, compliance, and device lifecycle processes at scale.
• Support audit, reporting, and compliance initiatives by maintaining clear visibility into device health and fleet metrics.

Tier 2-3 Support & Team Collaboration

• Serve as the escalation point for complex MDM, identity, and SaaS-related issues, performing root cause analysis and driving resolution.
• Collaborate with IT Specialists to support day-to-day IT operations, guiding execution while helping resolve advanced tickets.
• Work closely with IT Security Engineers to align system configurations with company-wide security and compliance objectives.
• Identify opportunities to reduce ticket volume through self-service capabilities and process improvements
• Document systems, integrations, and runbooks to enable team knowledge sharing and operational continuity.

Requirements

Required

• 6+ years of experience in IT, including 3+ years focused on SaaS administration, identity management, and systems integration.
• Hands-on experience with identity platforms such as Okta, including SAML/SSO, SCIM provisioning, lifecycle rules, and access governance.
• Proven deep expertise with MDM platforms such as Jamf, JumpCloud, or Intune.
• Demonstrated ability to evaluate and integrate AI-powered enterprise tools, including understanding of data governance, API integration patterns, and responsible AI deployment.
• Strong integration skills with hands-on experience building workflows using APIs, webhooks, and platforms such as Workato, Slack Workflows, Google Workspace APIs, Okta Workflows (or equivalent), and AI automation platforms to streamline enterprise operations.
• Scripting proficiency in Python, Bash, or PowerShell to automate IT tasks and drive efficiency at scale.
• Proven Tier 3 support experience in a global, fast-paced environment, collaborating across time zones and teams.
• A proactive mindset and strong sense of ownership - comfortable leading projects end-to-end and driving impact.

Preferred

• Experience with Google Workspace administration at scale.
• Deep understanding of macOS, Windows, compliance, and lifecycle best practices.
• Experience with AI-powered IT tools and understanding of responsible AI integration in enterprise environments.
• Experience with HRIS platforms (especially Bob), Slack, Asana, Notion, Jira or other enterprise applications.
• Experience with ITSM platforms including their workflows and integrations.
• Experience implementing AI tools in enterprise environments, including prompt engineering basics, AI agent workflows, or LLM-based automation.

Benefits

Join our village HiBob is a village filled with amazing people and we're especially proud of that. It's a place where Bobbers can be themselves. We're about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you'll receive competitive Total Reward offer including:

Financial & Equity Incentives 💰

Equity Plan: Participation in the Company Share Options Plan

Social Contributions and Keren Hishtalmut

Employee Referral Program: $2,500 for each successful hire

Wolt Benefit (meal card): ₪1,000 per month

Health, Wellness 🏥

Private Health Insurance: Comprehensive premium medical coverage

Sick Leave: Full payment from the first day of illness

Wellness Benefits: Annual Headspace subscription and dedicated wellness programs

Preventive Screening: Health screenings for employees aged 40+

Work-Life Balance & Leave ⚖️

Paid Time Off: Competitive paid time off policy

HiBaby: 3 weeks of additional fully paid bounding time for new parents

Bob Balance Days: 4 additional company-wide "long weekend" days (one per quarter)

Social Impact: 2 paid days per year for volunteering and social contribution

Work from Anywhere: Temporary remote work option for up to 2 months (available after 6 months of tenure).

Birthday Day Off: Enjoy a day off during your birthday month

Hybrid Work & Office Environment 🏠

Hybrid Model: A flexible balance between office and home-based work

Home Office Allowance: One-time stipend to ensure an ergonomic and productive home setup

Transportation: Monthly travel allowance or parking arrangements

Pet-Friendly: Dog-friendly office environment to support a stress-free workplace

Culture & Growth 🎉

Social Events: Regular team-building and company-wide events, both local and global

Professional Growth: A culture built on precision, performance, and ambitious career scaling

If this sounds like something you've been looking for, we'd love to have you. Come on, join our village 🚀