Robotic Process Automation in healthcare: Definition, benefits, and real cases

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Numerous processes in healthcare don’t require clinicians’ judgment. To confirm an authorization request, to re-key data into two asynchronous systems, to check different calendars – all those processes require someone (or something) able to correctly move data from one screen to another. That’s the job for robotic process automation in healthcare. Software bots take over the repetitive, rules-based steps that complicate stuff and patients’ lives. RPA frees humans to spend their valuable time and knowledge on work that actually needs them. Hospitals, insurers, pharma companies, and public health agencies are already running these systems. This guide covers what robotic healthcare robotic process automation does and where it is the most useful. It also helps you understand the pricing and avoid the most common and costly mistakes. Robotic process automation (RPA) in healthcare is software that mimics the manual, repeatable steps a person would take on a keyboard: logging into a system, pulling a record, copying a field, submitting a form, etc. It differs from other common automation systems; here’s how.

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