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Knowledge Doesn’t Have to Retire

Augury·augury.com·

What the source says

A customer’s senior process engineer, let’s call him “Bill,” is 66 and ready to retire. He knows the plant better than anyone alive, and without him, nobody else could tell you why one fix works and another doesn’t. “I wish we could capture everything in his head,” the customer told me. There was real truth... The po

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