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SoftServe
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Junior DevOps Engineer

SoftServeColombia; Chile
Work model
Hybrid
Experience
0-2 years
Employment
Full Time
Compensation
Not disclosed
Technology signal
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Role description

ABOUT THE ROLE

In this role, you will support and improve cloud infrastructure for a global networking technology client, contributing to the reliability and automation of a platform operating across 54 data centers worldwide. Working alongside experienced engineers, you will develop your DevOps expertise through infrastructure management, CI/CD automation, troubleshooting, and incident response while strengthening your technical skills in a collaborative environment.

RESPONSIBILITIES

  • Support cloud and virtual infrastructure operations, ensuring platform availability, stability, and reliable service delivery.
  • Contribute to infrastructure automation and operational improvements, applying engineering principles to solve technical challenges and improve efficiency.
  • Collaborate with DevOps engineers and cross-functional teams to troubleshoot infrastructure issues, maintain platform services, and share technical knowledge.
  • Maintain CI/CD pipelines and automation workflows, supporting consistent application deployments and infrastructure changes.
  • Work with Linux environments, cloud servers, virtualization technologies such as QEMU, and infrastructure components supporting the platform.
  • Develop Python scripts to automate routine tasks, streamline operational processes, and improve infrastructure management.
  • Support configuration management and orchestration activities using tools such as Rundeck, Ansible, or similar technologies.
  • Monitor platform health, participate in on-call rotations, and contribute to incident resolution and continuous reliability improvements.

REQUIREMENTS

  • At least 6 months of relevant IT experience, with foundational knowledge of cloud infrastructure, automation, and DevOps practices.
  • Basic hands-on experience with at least one cloud provider, such as AWS, Azure, or GCP, and an understanding of cloud servers, edge infrastructure, and hardware.
  • Practical knowledge of Linux environments, including basic system administration and command-line operations.
  • Familiarity with CI/CD processes and automation tools, such as Jenkins, Concourse CI, or similar solutions.
  • Basic programming skills in Python, with an understanding of software development fundamentals, including Object-Oriented Programming (OOP).
  • Foundational knowledge of virtualization technologies, particularly QEMU, and an understanding of infrastructure operations.
  • Familiarity with configuration management tools such as Rundeck or Ansible.
  • Experience with Golang, Terraform, or incident management tools is an advantage.
  • Strong engineering mindset, with analytical problem-solving skills, willingness to learn, and availability to participate in an established on-call rotation.
  • Demonstrated B2+ English proficiency, both written and spoken, for effective daily communication and collaboration with the team.