Lead Microsoft M365 Engineer

We are seeking a Lead Microsoft M365 Engineer to drive the implementation, optimization, and support of Microsoft 365 services while guiding technical initiatives within a global and agile environment.

Responsibilities

• Implement new features and updates in the Microsoft 365 environment
• Collaborate with team members to identify user requirements and translate them into technical specifications
• Apply best practices for compliance and performance within the M365 environment
• Investigate complex issues that users are experiencing
• Provide technical guidance and support to end-users, ensuring a seamless experience with M365 applications
• Create and maintain documentation for Microsoft 365 configurations and procedures
• Monitor the performance and usage of Microsoft 365 services
• Stay abreast of the latest M365 features and updates to leverage new capabilities and improve existing systems
• Develop and implement policies and procedures for Microsoft 365 usage
• Provide technical support for Microsoft 365-related projects
• Participate in sprint planning, retrospectives, and daily stand-ups to continuously improve team processes and outcomes

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field
• 5+ years of experience as an M365 Engineer or similar role within a global and agile setting
• Understanding of Microsoft 365 services, including SharePoint, Teams, and Power Platform
• Strong communication and interpersonal skills
• Proficiency in programming languages such as PowerShell, JavaScript, or C#
• Familiarity with cloud technologies and services, particularly Azure
• Excellent problem-solving skills and the ability to work in a fast-paced, dynamic environment
• Ability to work independently and as part of a team
• Experience with security and compliance in Microsoft 365
• Strong organizational and time management skills
• Proficiency in English at a B2+ level