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EPAM
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ServiceNow Solution Architect

EPAMKazakhstan
Work model
Hybrid
Experience
5+ years
Employment
Not specified
Compensation
Not disclosed
Technology signal
1 tag

Technology context

1

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ServiceNow

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Role description

Are you passionate about leveraging technology to drive innovation in the semiconductor industry? Join our team as a ServiceNow Solution Architect and collaborate with a global leader in advanced technology systems for semiconductors. Your role will involve enhancing our governance perspective, ensuring a stable ServiceNow platform that aligns seamlessly with evolving business and IT needs.

If you're ready to play a key role in expanding ServiceNow usability at scale, reducing platform sprawl, increasing customer satisfaction and driving automation in a dynamic and innovative environment, we want to hear from you!

Responsibilities

  • Architect and design ESM
  • Collaborate with stakeholders to comprehend their needs and design solutions that fulfill their requirements
  • Stay up-to-date on the latest ServiceNow and ESM trends and technologies
  • Work with other teams to elaborate on ServiceNow integration with other systems and processes
  • Provide technical support to developers from architectural standpoint

Requirements

  • Bachelor's degree in Information Technology, Computer Science or a related field
  • 5+ years of experience in IT Service Management / Help desk and IT Ops platforms
  • Expertise with ServiceNow
  • Strong understanding of ITIL and other ITSM frameworks
  • Excellent problem-solving and analytical skills
  • Excellent communication and interpersonal skills
  • English level - B2+