- Work model
- Hybrid
- Experience
- 2-5 years
- Employment
- Full Time
- Compensation
- Not disclosed
- Technology signal
- 19 tags
Technology context
19Parsed from the vacancy text; ordered by relevance to this role.
Full listing
Role description
About the role
In this role, you will combine hands-on technical investigation with test automation to help identify root causes of customer-reported issues and improve product quality through reliable automated testing. You will work on a complex network-oriented product, collaborating with QA and engineering teams to analyze application behavior across multiple components, validate integrations, and support successful product releases.
Responsibilities
- Investigate customer-reported issues by reviewing available evidence, reproducing reported problems, recreating relevant environments and conditions, and narrowing down potential root causes
- Analyze application logs, network traffic captures, API behavior, and database records to understand how issues develop across different components
- Perform hands-on troubleshooting of complex technical issues, distinguishing between product defects, test failures, and environment or network-related problems
- Prepare detailed bug reports, including affected versions and environments, reproduction steps, expected and actual results, and supporting technical evidence
- Develop, maintain, and debug automated tests using C#/.NET
- Investigate failed automated test runs, identify the reasons for failures, and improve test reliability
- Implement regression tests to prevent previously identified issues from reoccurring
- Perform API testing, validate requests and responses, and investigate service integration issues
- Work with the development and QA teams to communicate investigation findings and support issue resolution
Requirements
- Hands-on experience developing, maintaining, and debugging automated tests using C#/.NET and modern test automation frameworks
- Practical knowledge of networking concepts and protocols, including TCP, UDP, DNS, and TLS, with experience using Wireshark for traffic analysis and troubleshooting network-related issues
- Strong analytical and problem-solving skills, with the ability to independently investigate complex issues, test hypotheses, analyze technical evidence, and identify root causes
- Experience testing REST APIs, validating requests and responses, and investigating service integrations; familiarity with GraphQL and Hot Chocolate would be an advantage
- Strong SQL skills and experience querying relational databases to validate application behavior and investigate data inconsistencies; experience with Microsoft SQL Server, PostgreSQL, or MongoDB would be beneficial
- Experience working with Git, CI/CD pipelines, and preferably Azure DevOps Pipelines
- Practical experience working in Windows and Linux environments; familiarity with Playwright, Cypress, or Node.js would be considered a plus
- Ability to document technical findings clearly, prepare detailed bug reports, and collaborate effectively with developers and other QA team members
- Strong Intermediate or higher level of spoken and written English